服务评价

5 years ago · 3aa5ac4d55
8 changed files with 340 additions and 4 deletions
--- a/app/Controller/v3/ServiceEvaluateController.php
+++ b/app/Controller/v3/ServiceEvaluateController.php
@ -0,0 +1,75 @@
+<?php
+
+namespace App\Controller\v3;
+
+use App\Controller\BaseController;
+use App\Request\v3\EvaluateRequest;
+use App\Request\v3\UserRequest;
+use App\Request\v3\PersonnelRequest;
+use App\Service\v3\Interfaces\ServiceEvaluateServiceInterface;
+use Hyperf\Di\Annotation\Inject;
+
+class ServiceEvaluateController extends BaseController
+{
+    /**
+     * @Inject
+     * @var ServiceEvaluateServiceInterface
+     */
+    protected $evaluateService;
+    /**
+     * 提交评价
+     *
+     * 评价内容：
+     * 服务态度评分、服务质量评分、满意度评分、评价内容
+     * 关联信息：
+     * 服务专员ID、市场ID、评价的用户ID
+     * 查询信息：
+     * 用户注册/创建时间
+     *
+     */
+    public function evaluate(EvaluateRequest $validator)
+    {
+        // TODO 数据保存失败的返回处理
+        // TODO 自定义验证用户、市场、服务人员ID
+        $ret = $this->evaluateService->evaluate($this->request->all());
+        return $this->success($ret);
+
+    }
+
+    /**
+     *获取服务专员基本信息
+     */
+    public function isPersonnel(UserRequest $validator)
+    {
+        //根据用户iD 获取服务专员详细信息
+        $user_id = $this->request->input('user_id', 0);
+        $res = $this->evaluateService->isPersonnel($user_id);
+        return $this->success($res);
+    }
+
+    /**
+     *获取服务专员基本信息
+     */
+    public function getPersonnelInfo(PersonnelRequest $validator)
+    {
+        //根据服务专员iD 获取服务专员详细信息
+        $service_personnel_id = $this->request->input('service_personnel_id', 0);
+        $res = $this->evaluateService->getPersonnelInfo($service_personnel_id);
+        //如果存在服务专员则获取配置信息
+        if(!empty($res)) {
+            $config = $this->evaluateService->getQuickEvaluate();
+            $res->config = $config;
+        }
+        return $this->success($res);
+    }
+
+    /**
+     *获取服务专员评价列表
+     */
+    public function getEvaluateList(PersonnelRequest $validator)
+    {
+        //获取服务专员评价列表
+        return $this->success($this->evaluateService->getEvaluateList($this->request->all()));
+    }
+
+}
--- a/app/Model/v3/ServiceEvaluate.php
+++ b/app/Model/v3/ServiceEvaluate.php
@ -0,0 +1,32 @@
+<?php
+
+namespace App\Model\v3;
+
+use App\Model\Model;
+
+class ServiceEvaluate extends Model
+{
+    /**
+     * @var string table name
+     */
+    protected $table = 'lanzu_service_evaluate';
+
+    /**
+     * @var array 允许插入的属性
+     */
+    protected $fillable = ['user_id', 'user_created_at', 'service_personnel_id', 'market_id', 'c_attitude', 'c_service', 'c_quality', 'c_average', 'content', 'is_new_user'];
+
+    /**
+     * 默认值
+     */
+    protected $attributes = [];
+
+    /**
+     *
+     */
+    protected $casts = [
+        'created_at' => 'datetime:Y-m-d h:i:s',
+        'updated_at' => 'datetime:Y-m-d h:i:s',
+    ];
+
+}
--- a/app/Request/v3/EvaluateRequest.php
+++ b/app/Request/v3/EvaluateRequest.php
@ -0,0 +1,66 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Request\v3;
+
+use App\Request\BaseFormRequest;
+
+class EvaluateRequest extends BaseFormRequest
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     */
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     */
+    public function rules(): array
+    {
+        return [
+            'c_attitude' => 'required|nonempty',
+            'c_service' => 'required|nonempty',
+            'c_quality' => 'required|nonempty',
+            'content' => 'required|nonempty|strlen:15,150',
+            'user_id' => 'required|nonempty|integer|exists:ims_cjdc_user,id',
+            'service_personnel_id' => 'required|nonempty|integer|exists_enable:lanzu_service_personnel,id,status=1|not_equal:user_id,lanzu_service_personnel,id,user_id',
+            'market_id' => 'required|nonempty|integer|exists:ims_cjdc_market,id',
+        ];
+    }
+
+    public function messages(): array
+    {
+        return [
+            'user_id.exists' => ':attribute不存在',
+            'service_personnel_id.exists' => ':attribute不存在',
+            'market_id.exists' => ':attribute不存在',
+            'user_id.*' => ':attribute信息不正确',
+            'service_personnel_id.exists_enable' => ':attribute不存在或被禁用',
+            'service_personnel_id.not_equal' => ':attribute不能是自己',
+            'service_personnel_id.*' => ':attribute信息不正确',
+            'market_id.*' => ':attribute信息不正确',
+            'c_attitude.*' => ':attribute信息不正确',
+            'c_service.*' => ':attribute信息不正确',
+            'c_quality.*' => ':attribute信息不正确',
+            'content.strlen' => ':attribute字数限制在:min~:max字',
+            'content.*' => ':attribute信息不正确',
+        ];
+    }
+
+    public function attributes(): array
+    {
+        return [
+            'user_id' => '用户',
+            'service_personnel_id' => '服务专员',
+            'market_id' => '服务专员市场',
+            'c_attitude' => '服务态度评分',
+            'c_service' => '服务值评分',
+            'c_quality' => '服务质量评分',
+            'content' => '服务评价内容',
+        ];
+    }
+}
--- a/app/Request/v3/PersonnelRequest.php
+++ b/app/Request/v3/PersonnelRequest.php
@ -0,0 +1,43 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Request\v3;
+
+use App\Request\BaseFormRequest;
+
+class PersonnelRequest extends BaseFormRequest
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     */
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     */
+    public function rules(): array
+    {
+        return [
+            'service_personnel_id' => 'required|nonempty|integer|exists_enable:lanzu_service_personnel,id,status=1',
+        ];
+    }
+
+    public function messages(): array
+    {
+        return [
+            'service_personnel_id.exists_enable' => ':attribute不存在或被禁用',
+            'service_personnel_id.*' => ':attribute信息不正确'
+        ];
+    }
+
+    public function attributes(): array
+    {
+        return [
+            'service_personnel_id' => '服务专员',
+        ];
+    }
+}
--- a/app/Service/v3/Implementations/ServiceEvaluateService.php
+++ b/app/Service/v3/Implementations/ServiceEvaluateService.php
@ -0,0 +1,101 @@
+<?php
+
+namespace App\Service\v3\Implementations;
+
+use App\Model\v3\ServiceEvaluate;
+use App\Model\v3\User;
+use App\Service\v3\Interfaces\ServiceEvaluateServiceInterface;
+use Hyperf\DbConnection\Db;
+use Hyperf\Di\Annotation\Inject;
+
+class ServiceEvaluateService implements ServiceEvaluateServiceInterface
+{
+
+    public function evaluate($data)
+    {
+        // 当前用户是否今日新注册并第一次提交评论
+        $data['user_created_at'] = User::where(['id' => $data['user_id']])->value('join_time');
+        $evaluateExist = ServiceEvaluate::where(['user_id' => $data['user_id']])->exists();
+
+        $data['is_new_user'] = 0;
+        if (
+            !$evaluateExist
+            && $data['user_created_at']>=strtotime(date('Y-m-d 00:00:00'))
+            && $data['user_created_at']<=strtotime(date('Y-m-d 23:59:59'))
+        ) {
+            $data['is_new_user'] = 1;
+        }
+
+        // 计算评分平均分
+        $score = $data['c_attitude'] + $data['c_service'] + $data['c_quality'];
+        $data['c_average'] = round($score/3, 1);
+
+        return ServiceEvaluate::create($data);
+    }
+
+    public function isPersonnel($user_id)
+    {
+        $res = Db::table('lanzu_service_personnel')
+            ->where([
+                ['user_id','=',$user_id],
+                ['status','=',1]
+            ])
+            ->select('id','status')
+            ->first();
+        return $res;
+    }
+
+    public function getPersonnelInfo($service_personnel_id)
+    {
+        $res = Db::table('lanzu_service_personnel')
+            ->where([
+                ['id','=',$service_personnel_id],
+                ['status','=',1]
+            ])
+            ->first();
+        //如果存在服务专员则计算评价平均分
+        if(!empty($res)) {
+            $personnel_average = Db::table('lanzu_service_evaluate')->where(['service_personnel_id' => $service_personnel_id])->avg('c_average');
+            $res->personnel_average = sprintf("%.1f", $personnel_average);
+        }
+        return $res;
+    }
+
+    public function getEvaluateList($data)
+    {
+        //踩坑 paginate 只能接收int型参数
+        $per_page = isset($data['per_page']) && $data['per_page'] > 0 ? intval($data['per_page']) : 6;
+        //查询评论列表 按照创建时间降序排序
+        $res = ServiceEvaluate::join('ims_cjdc_user as u','u.id','=','lanzu_service_evaluate.user_id')
+            ->where(['lanzu_service_evaluate.service_personnel_id'=>$data['service_personnel_id']])
+            ->select('lanzu_service_evaluate.*','u.name','u.img')
+            ->orderBy('lanzu_service_evaluate.created_at','desc')
+            ->paginate($per_page);
+        return $res;
+    }
+
+
+    public function getQuickEvaluate()
+    {
+        $data  = (object)null;
+        //获取快速评论标题
+        $obj1 = (object)null;
+        $obj1->title1 = '服务热情';
+        $obj1->title2 = '工作仔细';
+        $obj1->title3 = '亲和力强';
+        $data->quick_evaluate_title = $obj1;
+        //获取快速评论内容
+        $obj2 = (object)null;
+        $obj2->content1 = '懒族生活的小伙伴服务态度热情，非常耐心的解决我提出的要求。';
+        $obj2->content2 = '清洗工作非常的细致入微，很干净！回家可以直接做菜了，很方便！非常感谢懒族小伙伴的服务。';
+        $obj2->content3 = '懒族生活服务站的小伙伴聊天时就像朋友一样，亲和力很强。以后买菜就找他们啦！';
+        $data->quick_evaluate_content = $obj2;
+        //获取评论长度限制参数
+        $obj3 = (object)null;
+        $obj3->min_length = 15;
+        $obj3->max_length = 150;
+        $data->length = $obj3;
+        return $data;
+    }
+
+}
--- a/app/Service/v3/Interfaces/ServiceEvaluateServiceInterface.php
+++ b/app/Service/v3/Interfaces/ServiceEvaluateServiceInterface.php
@ -0,0 +1,18 @@
+<?php
+
+namespace App\Service\v3\Interfaces;
+
+interface ServiceEvaluateServiceInterface
+{
+
+    public function evaluate($data);
+
+    public function isPersonnel($user_id);
+
+    public function getPersonnelInfo($service_personnel_id);
+
+    public function getEvaluateList($data);
+
+    public function getQuickEvaluate();
+
+}
--- a/config/autoload/dependencies.php
+++ b/config/autoload/dependencies.php
@ -87,4 +87,5 @@ return [
    \App\Service\v3\Interfaces\UserRelationBindServiceInterface::class => \App\Service\v3\Implementations\UserCommunityBindService::class,
    \App\Service\v3\Interfaces\BadgeServiceInterface::class => \App\Service\v3\Implementations\BadgeService::class,
    \App\Service\v3\Interfaces\InitialDeliveryServiceInterface::class => \App\Service\v3\Implementations\InitialDeliveryService::class,
+    \App\Service\v3\Interfaces\ServiceEvaluateServiceInterface::class => \App\Service\v3\Implementations\ServiceEvaluateService::class,
 ];
--- a/config/routes.php
+++ b/config/routes.php
@ -141,10 +141,10 @@ Router::addGroup('/v3/', function () {
    Router::post('userAddress/getAddressAndDistributionPrice', 'App\Controller\v3\UserAddressController@getAddressAndDistributionPrice');
    Router::post('withdraw/applyByStore', 'App\Controller\v3\WithdrawController@applyByStore');
    Router::post('community/bind', 'App\Controller\v3\CommunityController@bind');
-    Router::post('serviceEvaluate/evaluate', 'App\Controller\ServiceEvaluateController@evaluate');
-    Router::post('serviceEvaluate/isPersonnel', 'App\Controller\ServiceEvaluateController@isPersonnel');
-    Router::post('serviceEvaluate/getPersonnelInfo', 'App\Controller\ServiceEvaluateController@getPersonnelInfo');
-    Router::post('serviceEvaluate/getEvaluateList', 'App\Controller\ServiceEvaluateController@getEvaluateList');
+    Router::post('serviceEvaluate/evaluate', 'App\Controller\v3\ServiceEvaluateController@evaluate');
+    Router::post('serviceEvaluate/isPersonnel', 'App\Controller\v3\ServiceEvaluateController@isPersonnel');
+    Router::post('serviceEvaluate/getPersonnelInfo', 'App\Controller\v3\ServiceEvaluateController@getPersonnelInfo');
+    Router::post('serviceEvaluate/getEvaluateList', 'App\Controller\v3\ServiceEvaluateController@getEvaluateList');
    Router::post('home/market', 'App\Controller\v3\HomeController@marketInfo');
 },['middleware' => [\App\Middleware\Auth\ApiMiddleware::class, \App\Middleware\Auth\UserMiddleware::class]]);